Chatbot
Definition: An artificial intelligence program used to automate customer interactions for a company.
Related terms
CMS (Content Management System)
A content management system is a software application that allows users to create, manage, and modify digital content on a website without requiring technical expertise.
Information Architecture
Involves the structuring, organizing, and labeling of content on websites to help users find information and complete tasks efficiently. Good information architecture guides the…
Indexing
Indexing is the process of creating an index for a database table. It improves the speed of data retrieval operations on a database table at the cost of additional writes and…
Image Map
A single image divided into regions, each acting as a separate hyperlink to different destinations. Image maps can enhance navigation and interactive storytelling on a website.
Algorithm
A set of rules followed by a search engine to rank web pages in the search results. Google’s algorithm considers factors like relevancy, quality, and user experience to determine…
Backlink
Refers to links from other websites back to your website, which can help enhance search engine rankings. Backlinks are an important factor in SEO.

